Over ten years experience of working as Senior Controller in the Chemical Industry, of which five years as Pricing Manager, responsible for pricing in a Sales Management Team.
Over eight years of managerial experience of leading and developing Customer Service teams in both Finland and Sweden. Audit, mystery shopping and mentoring experience.
Long experience of leading and participating in IT projects (SAP, ERP, CRM, VOIP)
Deep knowledge of working and cooperating with Nordic People. I was once "sent" abroad to a foreign land (Sweden) to lead a challenging Customer Service and phone system project for two years.
Education: Master Degree in Business Administration from Swedish School of Business in Helsinki (Hanken), 1990.
Certificates: Six Sigma Green Belt, ITIL foundation, CISP (Certified ICT standard Professional)
Full time entrepreneur since May 2014.
I am an open networker.
LinkedIn profile: https://www.linkedin.com/in/petergronholm
Not current seeking new projects.